ArtisanBox Club Delivery Pass
ArtisanBox Club Delivery Pass
Why you’ll love this
- Free Delivery on orders over £30
- Subsidised Vendor Delivery of £1.99 on small orders.
- Annual or Monthly membership available.
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Do you love discovering independent food producers but hate the "marketplace maths" of shipping costs?
The Ultimate Pantry Pass.
For those who truly appreciate the craft of independent food, we welcome you to The Connoisseur VIP Membership. This isn't just a shipping pass; it's an all-access key to the UK's finest small-batch larders.
Designed for the frequent shopper and the gourmet gifter, The Connoisseur membership removes every barrier between you and your fAmorite artisans.
The Exclusive Perks:
• Unlimited FREE Standard Shipping: On all orders over £25.
• Multi-Vendor Integration: We cover the cost of combined shipping from multiple producers so you don't have to.
• Priority Access: Be the first to hear about "Batch No. 1" seasonal drops and limited-edition releases.
• One Simple Fee: Pays for itself in just a few orders (based on average marketplace shipping).
What is the Club Delivery Pass?
It’s our way of letting you support independent producers more often. For one low annual fee, you unlock flat-rate £1.99 shipping on every single vendor shipment no matter how what or how much you buy.
For less than the price of a few coffees, you unlock a permanent "VIP delivery rate" . No more surprise fees at checkout—just pure, small-batch goodness delivered to your door.
Get Free Delivery on any order over £25 and Patron Pass benefits on small orders below the £25 threshold. On top of this you receive early access to new product and seasonal drops.
Is there a minimum spend for subsidised Delivery?
Nope! Whether you’re buying one jar of honey or a full pantry restock, your shipping is always £1.99 per vendor shipment.
How do I get Free Delivery?
All Club Delivery Pass Members get Free Delivery over XX. Once your pass is purchased just make sure you're logged into your account at checkout and Free Delivery will be applied when you spend over XX
Does this Include MultiVendor Orders?
Yes! For Club Delivery Pass Members, there is free shipping on all orders over £35. On top of this all shipments below £25 are subsidised at £1.99 per vendor shipment on both the Connoisseur VIP membership and the Patron Delivery Pass.
Can I cancel my Membership?
You can cancel at any time to prevent the next year's renewal, but the current year's fee is non-refundable once you've used your shipping benefits. If you pay monthly there is no restrictions on cancellation past your current month.
How Do I use my Club Delivery Pass?
Your Club Delivery Pass is associated with your account. As long as you are logged in when ordering, your discounted shipping will be applied to your order at checkout. Simple.
Shipping
ArtisanBox policy- Each maker packs and ships direct, so a mixed basket can arrive in separate parcels.
- Delivery cost per maker is shown in your basket and at checkout.
- Dispatched Monday to Friday; not at weekends or on bank holidays.
- Free delivery on baskets over £100 with code FREEDEL.
Returns
ArtisanBox policy- Perishable food can't be returned for a change of mind.
- Faulty or damaged? Email customer@shopartisanboxhits.com within 48 hours with photos.
- Unopened non-perishable items can be returned within 30 days of delivery.
- Refunds reach your original payment method in 5–10 business days.
Can I cancel my membership?
How do I get Free Delivery?
How do I use my Club Delivery Pass?
Is there a minimum spend for subsidised delivery?
Does this include multi-vendor orders?
What is the Club Delivery Pass?
For less than the price of a few coffees, you unlock a permanent "VIP delivery rate". No more surprise fees at checkout, just pure, small-batch goodness delivered to your door.
Get Free Delivery on any order over £25 and Club Delivery Pass benefits on small orders below the £25 threshold. On top of this, you receive early access to new products and seasonal drops.
What is ArtisanBox?
How can I contact ArtisanBox?
How does ArtisanBox work?
2. Packed by the Artisan: We don't use dusty warehouses. Once you order, our makers are notified immediately. They hand-pick and pack your items direct from their own farm, butchery, or kitchen.
3. Direct-to-Door Delivery: Because our artisans prioritise freshness, your items are shipped straight to you. If you order from multiple makers, your treats may arrive in separate packages, ensuring each one travels the shortest distance possible to stay at its best.
Individual shipping rates apply per artisan to ensure they can use their preferred specialist couriers.
How does shipping and delivery work?
We attempt to make this clear to you throughout the process via the following:
* On each product page we show the vendor details, the estimated shipping and delivery dates and the shipping cost for a given product.
* We display estimated delivery times in basket, checkout and confirmation email.
* At checkout we display the number of deliveries and associated costs (if any) with each shipment.
Individual vendors may offer free delivery when a minimum threshold or amount is reached. If so, this is messaged in the lime green shipping and delivery information just below the buy buttons on a product page. We offer a Delivery Pass subscription that offers subsidised and free delivery as well.
How do subscriptions work?
100% Fresh. 100% Guaranteed.
If it’s not peak quality, we’ll make it right—instantly. No hassle, no questions asked.