VENDOR HELP CENTRE
COMPLETING YOUR VENDOR COMPANY PROFILE
THE 4 SIMPLE STEPS FOR LAUNCHING WITH ARTISANBOX
REGISTER
REGISTER USING THE FORM BELOW
ADD PRODUCT CATALOGUE
SET UP YOUR PRODUCT CATALOGUE EITHER VIA SYNC OR VENDOR PPORTAL
COMPLETE COMPANY PROFILE
COMPLETE COMPANY PROFILE, BRANDING, PAYMENTS AND SHIPPING INFO SETUP IN OUR VENDOR PORTAL
ARTISANBOX REVIEWS AND LAUNCHES
ARTISANBOX REVIEWS SETUP, LAUNCHES TO WORK ON MERCH AND MARKETING OF YOUR PRODUCTS.
KEY AREAS NEEDED FOR
SUCCESSFUL SETUP
COMPANY & BRAND INFO
SHIPPING & DELIVERY INFO
PAYMENTS INFO
EDITING USERNAME AND PASS
SETTING UP COMPANY & BRAND INFO
STEP 1
Simply click on the SETTINGS icon in the left menu and select COMPANY DETAILS.
This opens up your company profile which we both use on site as well as behind the scenes to set you up to work with us.
STEP 2.
Please got through and fill out as much as you can but these are the key bits to focus on.
IMPORTANT AREAS TO COMPLETE
Company Information
Contact Info (especially email address for order notifications)
About Us section - this is your area to tell your brand story. Customers want to know where their products come from and the story behind you and your journey. This information appears on every product page is is very important.
Upload Logo file
Upload a brand banner to the correct specifications (NOT PROMO BANNER FIELD)
Make sure the Promo Banner space is ticked to hide.
ONCE COMPLETED DON'T FORGET TO HIT THE SAVE BUTTON AT THE BOTTOM OF THE PAGE.
DELIVERY &
SHIPPING INFO
Standard despatch timeframe?
Standard Delivery Service (e.g. what company and what speed?)
What are your delivery charges? Are there thresholds based on weight/spend?
Do you have a free delivery offer? If so, what is it?
PROVIDE ANSWERS TO THE SHIPPING AND DESPATCH QUESTIONS IN THE COMPANY DETAILS 'NOTES' SECTION. WE USE THIS TO SET UP YOUR SHIPPING PROFILE ON ARTISANBOX
PAYMENTS SETUP
STEP 1.
Click on SETTINGS in the left hand menu and then select PAYMENY INTEGRATION in the horizontal tabs at the top of the page.
This opens up the payments page and you will see that there are no payments profiles associated with your vendor profile.
STEP 2.
Click on the + sign in the top right corner to add a new payment profile
STEP 3.
You should now see a blank Payments page with a drop down called PAYMENT GATEWAY.
From the drop down select MANUAL,
This opens a page with fiields for banking details. Fill out the fields with your desired payment account and hit the SAVE Button at the bottom.
Once this is done you payments profile is completed! Remember also to fill out your company details in the Billing Section as well, but this isn't critical for you to get your payouts.
MANAGING YOUR ACCOUNT ACCESS
When you register with ArtisanBox you are given an automatically generated login and password. Once you've logged in for the first time we suggest you change your login and password to something memorable.
You can also add additional permissions to allow your team members access. Instructions for all this are below.
EDITING AN EXISTING PROFILE
STEP 1.
Click on SETTINGS in the left menu.
Click on USERS & PERMISSIO?NS in the horizontal tabs at the top of the page.
STEP 2.
This will open the USERS & PERMiSSIONS PAGE where you should see the existing profile that you used to login to the Portal.
STEP 3.
To edit you have two options; (a) update the password only then click the KEY symbol to the right of your profile, and (b) to update both username and password then you'll need to update username first by click into the PENCIL icon the far right of your profile.. Here you can edit your profile details including username and email. Update and hit SAVE at the bottom of page.
STEP 4.
Then go back to your permission profile and select the KEY icon and open the update password option. Update your password and select SAVE.
TO CREATE A NEW PERMISSIONS PROFILE
STEP 1.
Click on the + symbol to the top right of the page. This opens a new user page
STEP 2.
Fill out all details on the page including Username, DIsplay Name, email, and Password. Hit SAVE at the bottom of the page.
With this your new profile should be complete.
